DMC: What You Need to Know

Destination Management Companies

Besides “Deep Meaningful Conversation”, DMC also stands for Destination Management Companies. If you ever had to organize a small event abroad or in another city, you would definitely struggle with logistics. That happens because organizing events in a different city or country has its own difficulties, such as creating the event or program design, planning the excursions, arranging transportation, choosing the right service, hiring and managing suppliers, and, above all, keeping your accounts up to date.

Instead of doing all that by yourself and taking the risk of something going off, you can hire a DMC agency which will give you the chance to deal only with the things that matter the most.

If you are wondering what the main difference between a DMC and an event planner is, you are not the only one. Many people have the same question. So, let us clarify that for you: the main difference is the structure. Instead of having one person working for you, you have a whole team at your disposal, always maintaining a corporate and strategic view.

Organizing successful events is not easy. In fact, even experienced professionals sometimes struggle to ensure that every detail is executed flawlessly.

So, it’s not surprising that when it comes to destination event management, the process can become even more complicated. After all, then you’re not only dealing with the regular challenges of organizing an event but also have to figure out how to put everything together in a different city or even country.

Because of that, destination management companies are usually in high demand. These companies have the experience to handle big events in various environments and know how to avoid the common pitfalls that can put the entire event in jeopardy.

But what is a DMC (destination management company), and how can it help you? And why is SmartWorks a leading choice with destination management professionals? 

Let’s explore below.

Why Would Someone Need a DMC?

If you have experience planning local events, you might be wondering whether you need a destination management company DMC in the first place. After all, how different could a destination event be, especially if the event type is similar? 

Well, the truth is that while some of the basic aspects of the planning process may be similar, their execution can vary greatly depending on where in the world the event is held. Even if you’re organizing the event in another city, that can add many complications because you won’t be able to rely on the same network of suppliers that you could normally. 

In fact, trying to source suppliers in a new country can prove to be an immense challenge, forcing you to significantly overpay for services and venues, compared to what an experienced local might be able to get.

When asking what is a DMC and why standard destination management services are so important, many of the benefits come down to the ability to get you exclusive deals and save you money. Since destination management companies work with a wide range of suppliers and organize many events in different cities, they usually have exclusive arrangements that come with significant discounts.

Another reason why destination event planning can be so useful is that you can take advantage of the company’s unique insights about the specific city. 

Things like logistics, accommodation, and even the program of the event itself all depend on where you’re hosting, so having someone on your side who can get the most out of the city’s advantages is a unique perk that’s hard to pass on.

What a DMC Does

Now that we’ve gotten a better idea of why hiring a DMC can help, let’s look at what a destination management company is.

Since a destination management agency has in-depth knowledge about the region that they operate in, they can take over the entire event planning process and put together the whole event without you having to worry about a thing.

In other words, a global DMC network can take over the decision-making process, providing you with their knowledge of the local customs, rules, caterers, venues, and everything else that might be relevant to your event.

For instance, a destination management company (DMC) can take over the logistics planning in your event, ensuring that the transportation to and from your event is efficient, cost-effective, and on time. As you can imagine, each city has its own transportation challenges, so having someone who can help you with their proven process can be invaluable.

Another crucial part of DNC services is the ability to put together the event itself. Finding venues, suppliers, and planning the schedule of the event are all significant challenges. But when you work with professionals familiar with the region, you can rest assured that they’ll find you the best deals and the most reliable vendors.

When planning an event, you not only need to meet your short-term goals but also need it to be a good representation of who you are as a brand. A failed or hectic event can have dramatic consequences for your reputation, so having someone who can help avoid issues is an invaluable asset to have on your side.

And when you consider that destination management companies can significantly reduce your costs by striking better deals, the investment becomes a no-brainer. 

Working with SmartWorks as Your DMC

It’s clear that DMC event planning is a valuable service that can help you save time, money, and even boost your stature as a company. But if you want to reap the benefits that it has to offer, you need to choose a company that can actually follow through on its promises.

We believe that SmartWorks is a top choice for destination management in Europe, as we have the experience, the wide-reaching connections, and an impeccable reputation that we’ve carefully built over 12 years of business.

Countless details go into planning DMC events in destinations across the continent, and the process can vary greatly depending on the country and even the city that you want to host in.

Because of that, you need a company with an extensive network of contacts across Europe. SmartWorks is one of the few destination management companies that operate in almost a dozen different countries. 

When you work with us, we can help you put together events in Austria, Hungary, England, France, Germany, Spain, Italy, Holland, Switzerland, Malta, and Czechia.

But why do companies, conference planners, and corporate event planners all over the world choose to work with SmartWorks to organize destination events? Well, there are a few reasons.

First, SmartWorks strives to make communication as simple as possible. When you work with us, you always have a direct line with our decision-makers. That means that information can be shared quickly, decisions are made instantly, we can provide you with answers to all of your questions at any time, and we’re very flexible about various details of the event.

Whenever you need an answer or have an urgent situation, you can reach us through WhatsApp, email, or phone, no matter what the time might be.

Working with SmartWorks also means enjoying financial perks. Whether you want us to put together an entire event or just want specific services, you will be able to apply a 0% VAT rate, which means significant savings.

We also have exclusive arrangements with suppliers, caterers, venues, and entertainment across Europe, allowing you to take advantage of deals that wouldn’t be available otherwise. Our relationships with suppliers have been built over many decades, which is why you can enjoy these good relationships and the flexibility that comes with it.

And because we have experience organizing events all across Europe, we have relationships in almost a dozen different countries. We can provide you with guidance on how to approach event planning in different cities.

If you don’t need the whole event organized and just want help with different aspects, we can be as much or as little involved in the process. Whether you want help finding a venue, want us to organize the staff, or need help with the logistics, we are there to offer our insights and put everything together according to your preferences. 

Some of the services we offer include: 

  • All of the staff for your events, including security, basic hands, models, and even a host/hostess. 
  • Venue selection, including off-site gala dinner venue, selected according to your unique event needs.
  • Custom activity creation at the destination, including team-building, leisure, cultural, sightseeing, etc.
  • Logistics and transfers to and from your event, as well as anywhere else that might be necessary.
  • Various technical solutions for your event, including AV production
  • Housing and registration for your guests, performers, staff, speakers, and anyone else.
  • Management of suppliers, including catering and everything involved with it.

We also have experience organizing a wide range of different events. These include: 

Conferences

We can help you put together a conference that creates a buzz in your industry and positions you as a thought leader. We can take over the entire event planning process and ensure that your vision is fully realized.

Product Launches

When launching a new product, making a strong statement is essential. Therefore, we’ll ensure that everything from the location to the presentation and execution will be flawless, and will help you create a one-of-a-kind experience using technology that leaves your audience impressed.

Gala Dinners

Keeping your stakeholders happy is essential, which is why the details of your gala dinner must be carefully considered and executed. We have put together gala dinners at some of the most exclusive venues in Europe and can help you find the perfect spot in many beautiful European cities.

Team Building & Incentive Trips

If you want to reward your high-performing team and incentivize your goals, you can take advantage of the luxurious and exclusive team-building experiences that we can offer. You can combine thrilling adventures with accomplishing your business goals, and bring your team closer together in the process.

Start Planning Today

Ready to start planning? To make sure your attendants focus on the important things of your event and instead of worrying or stressing about logistics, you must have all the details covered. We’ve got this. If you still have doubts, get into our website and check out our past projects and our regular clients. We´ve got 15 years of experience and a team of specialists ready to cover your needs.

Finding the right choice among destination management companies can be a challenge, but the experience and wide range of destinations offered by SmartWorks make us a leading choice if you want to put together an unforgettable experience and event in Europe.  Call (+34) 951 286 856 or fill out a form to get started today!

Event MG Live

Silverstone home of Great Britain Formula 1 Grand Prix and one of the most iconic circuits in the racing world.

SmartWorks is proud and honoured to be part of MG LIVE, the world’s largest MG event celebrated at Silverstone. A full weekend of racing, live action arena, register displays, traders, sprint, games, lifestyle marquee, live bands, camping and more! At this participation, we were organizing the zona of coffee bar area, construction, decoration and manpower coordination.

Barcelona, Paris, Silverstone and more to come. Let’s keep going places!MG Live eventmg photocallMG live event outsideclassic cars at MG eventMG inflatables at event

Speaking in Person is 34 Times More Effective

Although we are in the age of communication and it has never been easier to get in touch with anyone wherever you are, it turns out that talking in person is still the option that has the most effect when you want to achieve something. Despite this fact, the vast majority of us tend to think that sending an email is more effective.

The study Ask in person: you’re less persuasive than you think about email served to prove that the electrical mail is not as effective as we thought, although the users are convinced of the contrary. And this belief why it happens? The research states that users tend to overestimate our ability to convince when we communicate in writing and underestimate it in face-to-face meetings.

In fact, in the experiment they did for the study, in-person requests were 34 times more effective than those sent by email.

The main reason is that the recipients tend to distrust the messages that come from a stranger of whom they have no reference, beyond the good intentions and honesty of the sender of the message.

To this must be added that the world of email is exposed to security breaches that do not exist in personal contact, thus creating mistrust of the emails we receive from strangers. This barrier of suspicion is easier to avoid when you talk to someone in person.

“When we replicated our findings in a second study, we found that nonverbal cues that were conveyed face to face made the difference in how people interpreted the legitimacy of requests,” says the study’s author at HBR. But the applicants had not thought about this. It is that feeling that someone gives you and that through the internet it becomes difficult to perceive.

Among the factors that could influence is also the predisposition to respond at the time of receiving the message and the attention we provide. In-person contact requires an immediate response, for good or for bad, but when you receive an email that you do not expect, you will most likely leave it for later and end up ignoring it very easily. Talking to someone in person implies that you are dedicating much of your attention and that is above the emails accumulated.

5 Benefits of Making a Corporate Event

5 BENEFITS OF MAKING A COPORATIVE EVENT

Nowadays, most marketing campaigns focus on the online environment and this is basically because it is a much cheaper way to reach the target audience.

Even so, it should not be forgotten that face-to-face events, despite representing a higher cost for the company, are much more effective for the attendees to remember.

The concept of a corporate event ranges from meetings to company dinners, to meetings, conferences, congresses, symposia and even playful activities for employees.

Whatever their form or typology, these types of events occupy a very important place in the communication strategies of companies for the advantages listed below:

 

1)    Events, meetings and other events are very effective communication tools both internally and externally

This means that they are very positive both to publicize the company’s products or services to actual and potential clients and other companies in the sector, such as to launch internal information campaigns and strengthen ties among employees.

 

2)    Enable and foster interpersonal relationships

Corporate events are a great opportunity to expand and narrow our network of contacts or networking, meeting in person with customers, suppliers and other professionals.

 

3)    Improve motivation and work climate

Few activities can be more effective in motivating employees and helping them to regain their strength or to combat the stress caused by the daily work routine, such as a conference or meeting where leisure and work are combined in an attractive destination.

Another variant can be the organization of a team building activity, such as a paintball championship or a gastronomic day, where the employees of a company have the opportunity to strengthen ties, reduce harshness and get acquainted in the personal sphere and not only in the labor sphere. The possibilities are endless.

 

4)    Serve to reward achievements or recognize successes

The organization of a special dinner or a party can be the ideal context to recognize, thank and celebrate in group certain achievements and goals achieved by a professional, a team or the company as a whole.

 

5)    Boost business and sales 

From a quantitative point of view, the main benefit of the events is that, because of the intensity of the contacts that are achieved and because of their promotional effect, they increase sales and do business.

Despite the rise of new technologies and the virtual environment, face to face continues to be one of the most effective methods to get new customers and close trade agreements

Organizing a cost-effective and efficient event is not an easy task, since it is necessary to consider and interrelate very different factors: technical and human resources issues, budget adjustment, definition of objectives, etc.

That is why we recommend having the help of professionals like SmartWorks who have experience in the sector and ensure the success of the event.

The Cocktail: When and How to Hold a Cocktail

Are you thinking about holding a cocktail? Do you have doubts about whether what you have chosen is right? Or are you afraid of not up to scratch,  among your assistants?

If so, from SmartWorks we will offer you guidelines to make your cocktel a success.

It is usually a “standing” act where many people circulate freely and are related amon them.

There may be a small pre-presentation or conference before going to the cocktail party. Hosts should receive their guests at the front door and stay until most of them have arrived.

The most used time is in the middle of the afternoon. But we can also find ourselves this type of act at noon.

The setting chosen for the cocktail, usually are the halls of a hotel or a restaurant, although in the summer season can be done in gardens and outdoor spaces.

For the service you can opt for two options, the first, hire waiters to circulate serving and offering food and drink and the second, put one table for drinks and another for food.

As well as for the discards, you can choose to have the waiters pick it up or put other table. The food should be presented in small portions to take them in a single bite.

From SmartWorks we tell you that it is better to put the tables in the background and away from the access points so that people do not stay at the beginning of the place. At SmartWorks we place a lot of importance on the comfort of guests so it is very important to correctly calculate the number of guests and the space of the place. The approximate duration of a cocktail should be one hour, although depending on its magnitude and the number of guests, it could be extended. Therefore, if you want your event to be a success, do not hesitate to contact us.

Special Venues to Celebrate Your Event or Wedding

Choosing the perfect venue for your event can be either the easiest task for those with a clear vision or the most challenging aspect of event planning. Regardless, the location is undeniably the most crucial factor in ensuring the success of any event. It’s essential not to compromise on the exhaustive search for the ideal place to make your event a resounding success.

For those not familiar with the event industry, the myriad of venue options can be overwhelming, making it challenging to know where to begin the search. This is where SmartWorks steps in. With our extensive experience and proven track record, we excel in finding the location that best suits your needs, presenting you with endless special options you may not have considered for hosting your event. This aligns perfectly with our slogan: “If you can dream it, we can do it.”

Here are some remarkable venue options that we can explore to make your event extraordinary:

 

CASTLE

There’s nothing quite like a castle to make your guests feel truly special. Ideal for events that are intertwined with history and culture.
castillo jalpi

PALACE

Palaces and manor houses, once the venues for grand events and festivals, provide a unique backdrop for your event. Celebrating in such historic settings allows you and your guests to travel back in time.
Palace

MUSEUM

Celebrate your event surrounded by works of art in museums, often located in important historical buildings in city centers. Perfect for events connected with art and culture.
Huawei Event Gala Dinner

MONASTERY

Convents and monasteries, often large historic buildings a bit outside the city center, offer an ideal setting for any event.
buffet set up at monasterio

VILLE

Estates, haciendas, or villas, surrounded by beautiful gardens, are popular choices for events and weddings. This option provides a serene space away from the city’s hustle and bustle.
Nadales venue

GREENHOUSE

Old greenhouses with iron structures and glass, adorned with domes and majestic designs, have been repurposed for magical events instead of growing flowers and plants.
buffet floral set up

WINERY

Wineries, surrounded by vineyards, offer a unique atmosphere and architectural charm. The inner galleries are suitable for intimate events.
winery cellar view

HOTEL WITH HISTORY

Many contemporary hotels were once significant historic buildings, making them valuable options for events due to their architecture, design, or location.
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PATIO ANDALUZ

Ideal for events in Andalusia, these patios are globally unique for their distinctive architecture and design.

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As you ponder your options, consider where you would like to celebrate your event. SmartWorks is here to turn your dream venue into a reality, ensuring that your event becomes an unforgettable experience for you and your guests. Contact us to embark on a journey of selecting the perfect venue for your upcoming event.

Hostesses: The Key in Your Events

Are you organizing an event soon? Before deciding what you are going to use, keep in mind at all times the product you are going to communicate, the profile of the customer to which it is directed and the purpose of the event. For example, whether it is the launch of a new product or a business conference.

In an event everything counts and that’s why every element is important. Besides choosing the place, catering, entertainment, among other things, you can not forget something so essential in every event: the hostesses.

It is always positive to have the presence of hostesses because besides providing an image to the act, they are indispensable for your guests. When the attendants arrive, the stewardess is the person in charge to receive them as they deserve, to show them the entrance to the venue and to guide them at all times.

They can even have the control and follow-up of attendees to the event and see if attendance expectations have been met or not. Actually, if any of your guests needs something during the celebration, they will always look for a stewardess to go to. Having your presence means offering a better service to your guests.

The presence of hostesses at an event will make your celebration win in elegance and good deed. The hostesses transmit image, that is why it is very important to choose the clothes they are going to use, think that the more according to your brand and your identity much better because it will improve your brand image.

When the event comes to an end and you have to dismiss the guests and give them some details of the event in question, the hostesses will be responsible for all of this. The hostesses are the first thing they see on arrival and the last, hence their importance and the need to carry out a select process of selecting the most suitable ones.

Do not hesitate and hire hostesses with our destination management company and virtual event company to achieve your event to success.

6 Tips to Choose the Best Event Agency

We know that choosing the best event agency is not an easy task, since there are many factors to consider and to get service provider goes much beyond “to look for the most economic one” due to there are more elements that makes the difference.

In this post we will list a number of factors to take into account to ensure you a good decision and, therefore, a good professional experience.

 

 1. EXPERIENCE

We know that we have not just discovered you the secret of eternal life, but it is a factor that we sometimes do not value enough and can make a big difference between one service or another.

The experience is the best way to learn, only through the experiences, learning from our own mistakes and failures, we can draw our own conclusions and continue growing.

And with experience we do not only refer to time, but also to the experiences and the desire to learn. We recommend you ask for a portfolio of previous events, which will give you an idea of what they can offer you.

At SmartWorks we have been immersed in the wonderful world of events for 15 years, we have extensive experience in corporate events, audio-visuals (AV), hiring of hostesses, gala dinners, fairs, hiring artists, entertainment, shows and contracting transportation and accommodation, so it is a guarantee of success.

 

 2. ATTITUDE 

Probably, it is something that we do not take into account when hiring but it is important that they have a good attitude, that they are interested in your project and contribute with ideas. That will give you both confidence and information about how important is your project to the agency.

Positive and proactive attitude is part of our philosophy.

 

 3. COMMITMENT 

Do you see them engaged enough? Look for an agency that commits to your project as much as you are, that make it theirs and strive to achieve the objectives satisfactorily.

For SmartWorks, your events are our events.

 

 4. AVAILABILITY AND DISPOSITION

It is also important to value the disposition, many agencies take a long time to answer and send proposals when you need it most. With Smart Works that will not happen to you.

 

 5. OFFER OF SERVICES

To know with which equipment or services they count to make your event: catering with those who work, audio-visual, suppliers of material, sound, coordinators, technicians and assistants during the event. When we say: “If you can imagine, we can do it!”

 

6. TO BE METICULOUS 

That they pay close attention to the most minor details of the event, so it is important that they ask you a lot of questions. That they give ideas and be ahead to your possible doubts.

Best Apps for Events

Everybody know that Smartphones have come to stay, we are increasingly centralizing more functionalities and tasks, therefore they have become essential in our life.

There are apps for events which will help you to offer a more complete service to attendees, keeping them updated at all times, and enhancing the experience. They also provide you detailed information that would benefit both sponsors as organizers.

In this interesting post we will see some of the most popular apps and the functionalities they offer.

 

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DoubleDutch

This platform allows you create and personalize totally the app for the event. Enables infinite functions to attendees and a deep analysis of the event’s development. Provides to attendees a mobile agenda, conduct surveys, promotes the networking among the public, the sponsorship opportunities, chats and gamification as a way to involve all those present in the active participation of the event. It also allows you to know information about sessions, speakers and expositors and their repercussion and those which need additional attention. With this app you could download reports and infographics to measure the attendees’ satisfaction, so also organizers could take advantage of it.

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EventTwo

This complete platform allows you to create an app for your event and guarantees to inform about agenda, speakers, headquarters, hotels, as well as enhables networking through its wall, list of attendees and messages among attendees. It also allows to announce the attendees’ degree of participation, condensing the questions to the speakers, making surveys and instant voting. This application can also benefit the sponsors and organizers, as it facilitates analytics and statistics of the event app in your “content manager” area, while also making it possible to unify all your events in a single application.

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EventMobi

The technology eventmobi allows managing the experience of the event from start to finish. The value of this tool for sponsors is evident: by measuring ROI, by penetration, branding, etc. From branding to content management, this mobile application gives the control that the organizer needs to customize and update its Event app. It translates to 15 languages, allows privileged locations for sponsors, they say in their website that in less than an hour you can have your application designed and running and even offers demonstrations with Webinars to see how easy it is to use.

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Tu Fábrica de Eventos

Tu fábrica de eventos is a tool for the integral management of events that also works as a mobile app. From the application you can access the general information of the event, list of participants and speakers, request networking meetings, generate agendas, send messages, access your private area (invoices, documents, tickets, etc …) and doing surveys among other functions. It is a design that includes the functions and tools that the organizer needs to manage the event in an integral way.

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Meet by CWT M&E

This app allows you to manage all aspects of meeting planning. It contains all the relevant information that organizers or attendees need to plan or navigate through their meetings, including meeting details and agenda. In addition, meeting organizers have the ability to send emails to all attendees. Users will also be able to suggest new features that can be added in the future thanks to an integrated system to collect opinions.